Return Policy
Minute Suites will only accept items for return and/or exchange with the original receipt and unopened packaging within 14 days of purchase.
Privacy Policy
Minute Suites values our customers and their privacy. Minute Suites does not share any of our customer’s data.
Cancellation Policy
With the best interest of all our guests in mind, Minute Suites does adhere to a strict cancellation policy as follows:
We understand that many times air travel plans do not happen exactly as scheduled. However, we must strictly adhere to our cancellation policy in the best interest of all of our valued guests.
Late Arrival/No-Show Policy
Unless otherwise notified, Minute Suites reserves the right to cancel a reservation as a No-Show (in which case the entire stay amount is charged and will not be refunded) if you do not arrive within 15 minutes of your scheduled arrival time.
Cleanliness and Damage Policy
Minute Suites offers a clean and sanitary facility for our guests. If it is determined that damage has occurred to a suite during your stay, a fee will be assessed according to the extent and/or severity of the damage. If any items are missing from the suite after your stay, you will be charged accordingly for those items. If a suite is left in such a condition that additional cleaning above and beyond our normal cleaning procedures is required, an additional fee will also be assessed according to the amount of additional cleaning required.
Non-Smoking Policy
Minute Suites is a non-smoking facility and we politely ask that you use the designated smoking areas outside of the airport/facility. If you choose to smoke inside our facility, we will add a cleaning service charge of $250 USD to the credit card on file.
Contact Policy
Minute Suites offers customer communication through calls, emails and texts.
By staying with Minute Suites and providing your cell phone number, you are authorizing our business; Minute Suites, to send text messages to you on your provided cell phone number. You understand that you can reply to confirm appointments, and other alerts /information. Text message charges or data rates from your cell phone carrier may apply.
By enrolling you certify you are the person who is legally responsible for all use of the accounts, and are at least 18 years of age or older, and have agreed to all terms and conditions of use for the text messaging services.
Minute Suites offers a text messaging system to our current patients for the following:
Appointment confirmations and other services and content deemed appropriate. By opting-in our text messaging program, you are providing consent for us to reach you via text for confirmation, cancellations, rescheduling, closings, follow-ups, and any other forms of communication. Data and message rates may apply so please contact your cell phone carrier for additional information regarding your text messaging plan/ coverage.
Minute Suites is not responsible for any delays that you may experience during the transmission of any messages as this is based on the speed of your network provider.
Reply STOP at any time to opt-out of future communications.
Security Notice
Our locations are post-security checkpoints which require you to have a valid boarding pass. TSA security checkpoints are not open 24-hours per day in all airports. Failure to follow TSA guidelines will result in a non-arrival cancellation of your reservation. Please check your location PRIOR to your trip to see airport regulations.
Disclaimer: Although Minute Suites tries our very best to provide all of the information needed for an effortless experience, we are not responsible and are unable to provide refunds in the event that a reservation is not canceled according to our cancellation policy or can not be utilized due to TSA restrictions, airline policies, etc.
Pet Policy
At Minute Suites, we do welcome pets at no additional fee. However, if there is any damage caused and/or additional cleaning required, we will charge an appropriate fee to the credit card on file. This fee will be at the sole discretion of Minute Suites Management.
Force Majeure
Minute Suites shall not be held liable for failure of or delay in performing its obligations under this Agreement if such failure or delay is the result of an act of God, such as earthquake, hurricane, tornado, flooding, or other natural disaster, or in the case of war, action of foreign enemies, terrorist activities, labor dispute or strike, government sanction, blockage, embargo, or failure of electrical service. In the event force majeure continues longer than 120 days, either party may terminate the Agreement, repaying the full amount of the deposit within 10 days of the termination notice.
ADA Policy
ADA compliant guest rooms are available and need to be reserved in advance to ensure availability. For more information, please contact the location directly.
Fire Safety Policy
The location is fully equipped with smoke detectors and emergency evacuation plans in all rooms and public areas.
Lost and Found Policy
Minute Suites is not responsible for lost, damaged, or stolen personal items.
Special Event Policy
Minute Suites may enforce special event policies over high-demand dates, such as some holidays, sporting events, festivals, or other citywide events. Event policies can include pre-payment/non-cancelable requirements for room reservations and increased occupancy rates. Please contact the location for further information.
General Policy
Minute Suites reserves the right to refuse or revoke service, entry, and/or access at any time, for any reason.
We have a zero tolerance policy in which it will refuse to admit or refuse service or accommodation or may remove a person who: while on the premises of the hotel acts in an obviously intoxicated or disorderly manner, destroys or threatens to destroy company property, or causes or threatens to cause a public disturbance; or refuses or is unable to pay for the accommodations or services. Minute Suites may limit the number of persons who may occupy a particular guest room and will only allow registered guests to use its facilities. A person who negligently or intentionally causes damage to the location or any furniture or furnishings within the location, shall be liable for damages sustained by the location staff, including the locations loss of revenue resulting from the inability to rent or lease rooms while the damage is being repaired.
*Rates and policies are subject to change